Crisis Prevention Training - Toronto Hostels Training Centre (2024)

Blended Learning: Self-Paced (Online) + Live In Person / Live Online

Instructors: Nicki Casseres / Dana Kamin / Laura Sanford / Julian Munsayac

Due to the Crisis Prevention Institute’s delivery restrictions regarding their Nonviolent Crisis Intervention program, Toronto Hostels Training Centre is only able to provide this training to THTC members. Should you wish to become a member of THTC, please refer to the Become a Member page.

Toronto Hostels Training Centre is currently offering Nonviolent Crisis Intervention 2nd Edition. THTC will begin offering Nonviolent Crisis Intervention 3rd Edition in February 2024.

Crisis Prevention Institute’sNonviolent Crisis Interventiontraining focuses on verbal de-escalation, intervention, and prevention strategies to address escalating situations in social service settings. You will learn strategiesto recognize and respond at the earliest points possible in a crisis, and to use a varietyof verbal and nonverbal techniques to keep yourself, participants and the person in crisis safe. Setting limits, professional and ethical decision-making, using an effective team approach to intervene, and re-establishing communication with individuals who have escalated, are primary learning objectives.

This Nonviolent Crisis Intervention training will be provided in a Blended Learning format consisting of:

1. Self-Paced Online Modules:

Once registered, you will receive a link from theCrisis Prevention Instituteto access the online, self-paced portion of the Nonviolent Crisis Intervention course. This link will be sent out approximately 14 days prior to the live in-person or live online portion of the course (“Day 2 outlined below). (If you register within 14 days of the course, you will receive the link within 2-3 business days of your registration). When you receive your Registration Confirmation email from Toronto Hostels Training Centre, you will also receive theCPI 2^ndEdition Learner’s Guideas a PDF attachment. Please use this guide to complete the self-paced modules, which typically take approximately 3-6 hours to complete. You can complete the self-pace modules at your own pace and have the ability to pause and revisit previous material as needed. There is a brief, multiple choice quiz at the end of the self-paced learning that must be successfully completed at least24 business hours priorto your Live in Person / Live Online Day Two training session. Please note that if the self-paced modules and quiz are not completed at least 24 business hours prior to Day Two, you will be unable to attend your Live in Person / Live Online session. If this occurs, you will be subject to a $40 administrative fee to reschedule your Day Two Nonviolent Crisis Intervention training (as per THTC policy).

2. Live in Person / Live Online Day Two:

The live portion (either in person or online via Zoom) will take place with a certified Nonviolent Crisis Intervention instructor to further understand and apply the concepts and models introduced in the online self-paced modules.Please note that Toronto Hostels Training Centre does not teach physical holds and focuses on verbal (i.e. hands-off) interventions, as well as Disengagement Skills (formerly ‘Personal Safety Techniques’).You will have the opportunity to apply and practice key concepts on case scenarios from the social service sector.

Certificate of Completion:Upon completion of the self-paced and live (in person or online) training, you will receive your Blue Card in CPI Nonviolent Intervention. You will also receive a PDF letter through email to provide to your (potential) employer. The Blue Card and CPI Nonviolent Crisis Intervention Training Participant Workbook (2^ndEdition) will be mailed out to the address on file for your THTC membership (i.e., if you register through your organization’s membership, the booklet and Blue Card will be mailed out to the address on file for that organization).

Learning Objectives:

• Identify the behavior levels that contribute to the development of a crisis and choose an appropriate staff intervention for each level.
• Identify verbal and non-verbal techniques which can help to avoid or respond to escalating situations.
• Identify and apply hands-off interventions to respond to physical risk behaviors.
• Provide for the Care, Welfare, Safety, and Security of everyone involved in a crisis.
• Apply the material covered in training to real-life situations.
• Provide means tore-establish communication with an escalated individual, strengthen team responses after a crisis, and lessen the likelihood of future crises.

Note:

THTC requires participants to sign a waiver for any training that involves physical engagement and/or activity. The waiver releases THTC of liability, assumption of risk and indemnity. It is the responsibility of the participant to behave in a professional manner and relay any physical concerns to the facilitator at the onset of the workshop. If the waiver has not been signed, we are unfortunately unable to accept participants into this training.

Participants must attend the full two (2) portions of training. Please wear comfortable clothing and running shoes.

This certificate is valid of 1 year.