Resetting FiOS box in seconds: 2 Fool-proof ways [Updated] (2024)

In 2018, Verizon introduced the FiOS box, which came with a variety of features for a greater viewership approach.

However, resetting FiOS box is needed in some cases, but few people know how to perform it or can't find the instructions.

Check out this post if you have the same concerns.

Here, we not only show you how to reset FiOS box but also how to reboot and fix slow WiFi.

Let’s dive into the details!

Resetting FiOS box in seconds: 2 Fool-proof ways [Updated] (1)

How to reset FiOS box?

Table of contents

What is Verizon FiOS?

Why reset FiOS box?

How to reset FiOS box?

Resetting your router

Resetting your Set-Top box

How to reset FiOS box to default settings?

How to reboot FiOS box?

Rebooting manually

Rebooting automatically

Change the DNS server

Change the band

Use a wired connection

What is Verizon FiOS?

Verizon Fiber Optic Service (Verizon FiOS) is a bundled home communications plan.

It includes the Internet, phones, and TVs that operate over the fiber optic communications network provided by Verizon.

Besides, FiOS is a type of Fiber the Premises (FTTP) service available at select locations in the United States.

Voice, video, and data travel across 3 wavelengths in the infrared spectrum as the fiber optic cable sends pulses of light that carry data to the user.

The FiOS broadband service provides high-speed Internet access - up to 30 Mbps downstream and 5 Mbps upstream, based on the service selected.

Consider these great home router with hot deals on Amazon below:

Why reset FiOS box?

In the case, you experience Google wifi slow speeds or , try reset devices.

Resetting devices, such as the FiOS box, is really frequently advised to improve a slow Internet connection.

You can reset Fios mini box if rebooting doesn't solve the problem.

Furthermore, several issues can be fixed by resetting your router and set-top box:

  • IMG (Interactive Media Guide) and/or On Demand menu missing with Set-Top box

  • Unresponsive issues

  • DVR recording on a set-top box

You might need to reset your router and set-top box if you are experiencing any of these problems.

However, due to the unkind effects, many people do not wish to reset their Set-To-box.

The majority of these effects include losing a remote control's pre-programmed selection.

Fortunately, you won't have to be concerned about any kind of information loss, like device codes or most recently watched On-Demand choices after resetting.

In order to prevent unintended issues, we advise doing a factory reset fios set top box only when absolutely essential and paying attention to conducting the operation correctly.

Resetting FiOS box in seconds: 2 Fool-proof ways [Updated] (2)

Resetting FiOS box is vital in some cases

How to reset FiOS box?

Below are two ways to reset FiOS box, have a look!

Resetting your router

Follow our instructions on manually resetting your router below:

  • Reconnect your router's power cord to the outlet after 15 seconds of being unplugged

  • Check to see if the issue is fixed after waiting 30 seconds

Resetting FiOS box in seconds: 2 Fool-proof ways [Updated] (3)

Resetting the FiOS router

If the issue persists, reset your Set-Top box using the instructions below.

Resetting your Set-Top box

How to reset fios set top box? Here are several steps to reset your Set-Top box manually:

  • Your Set-Top box's power cord needs to be unplugged from the outlet for 15 seconds before being replugged.

  • Turn on the Set-Top box after observing the time display on the front

  • Allow the Interactive Media Guide to update for a time

  • Check to see if the issue is fixed by doing this.

  • Your Set-Top box might need to be re-initialized if the issue persists

Resetting FiOS box in seconds: 2 Fool-proof ways [Updated] (4)

Resetting Set-Top box

How to reset FiOS box to default settings?

Below are our instructions on how to reset Fios cable box with remote to default settings:

  • Unplug the FiOS box from the outlet

  • Press the play/pause and zero buttons on the FiOS remote control until the blue LED on the device begins to blink

  • Hold off until the blue flickering light changes to red

  • Reconnect the box's power and repeatedly click the Menu button

  • At this point, the FiOS box's rightmost light should turn green

  • On your remote, press the zero key, then the okay button

  • Your FiOS box will reboot a short while later, and once it is back up, the factory default settings will be applied

Hope that you are clear of how to reset Fios one box factory default.

So we have gone through how to perform a fios box reset in 2 different ways.

How to reset Fios box from remote and reset your router? We’ve provided you with the answer.

Before discovering other relevant information, recall our tips in the following infographic:

Resetting FiOS box in seconds: 2 Fool-proof ways [Updated] (5)

Resetting FiOS box to default settings isn’t difficult

How to reboot FiOS box?

You may reboot your Verizon FiOS Set-Top box if it's not functioning properly for some reason.

Rebooting your device won't have the same impact as resetting it, so keep that in mind.

Rebooting manually

The most effective technique to reboot a FiOS box is manual.

It’s because you may add a power cycle to your restart for an additional benefit in preventing problems and updating your device's functionality.

Doing so allows you to keep your strip or divider free from any problems.

The procedures for manually rebooting your Verizon FiOS box are as follows:

  • Turn off your box

  • Wait at least three to five minutes

  • Plug your FiOS box's power wire back into the wall outlet

  • Check if your FiOS box performs better

You can watch this tutorial:

Rebooting automatically

We are clear that using the manual method always necessitates enough effort from you for you to get up and handle the cords.

So, we've put a more automated approach at your disposal in that regard.

If you have problems completing the process manually, this may also be helpful.

You'll need to log into your router's control panel to do this, and the FiOS box needs to be connected to the router's network to do it.

How to enter a router’s control panel

The steps listed below can be used to enter the router's control panel.

  • Press the Windows button on a Windows PC

  • Search for “CMD”

  • Open it as “Administrator” after right-clicking the “Command Prompt”

  • Type “ipconfig” and press Enter

  • Copy and paste the “Default Gateway” into any Internet browser’s search field

  • Insert the default login credentials

  • Press Enter to log in to the router’s control panel

Resetting FiOS box in seconds: 2 Fool-proof ways [Updated] (6)

Steps to enter the router’s control panel

You can click "About" for more help with getting to the router settings page.

Now navigate to the "Diagnostics tab" in the router's control panel and select "Reboot."

A few lights on the top of your FiOS box should start blinking after it restarts.

Your cable's lights should now restart quickly blinking during the restart procedure, which shouldn't take more than two minutes.

Some may have pulsing features or blink in some kind of pattern, based on the model.

Are there any ways to fix Verizon FiOS wifi slow?

As previously mentioned, rebooting and resetting FiOS box are good methods to fix slow FiOS Internet.

If you are also facing the problem of Verizon FiOS slow wifi, here are some other ways that you can try to fix it:

Change the DNS server

Why is my FIOS wifi so slow? This is not the time to ask questions.

Right now, let's change the DNS server from your device's network settings.

Usually, choosing a Google DNS address will allow you to get a good connection speed.

Even so, users can even search online for other addresses and try them out.

Resetting FiOS box in seconds: 2 Fool-proof ways [Updated] (7)

Try to change the DNS server

Change the band

Most newer routers like the one that Verizon gives you when using FiOS have two bands.

One of them is the standard 2.4 GHz channel band that you may already know.

Even so, the newer speed is 5 GHz and has a much better speed than the previous one.

Of course, it can fixFIOS wifi slow.

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Wifi 2.4 and 5 GHz

Use a wired connection

Most people have a wireless connection in their homes.

This allows them to use the service without setting up any cables.

However, its performance can be quite slow when compared to a wired connection.

So you can switch to using a wired connection at home.

If your router does not support using the ethernet cable.

You can then purchase an adapter that allows you to connect the cable to your device's USB port.

After plugging the other end into your system, start using your Internet connection at a much higher speed than before.

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Resetting FiOS box in seconds: 2 Fool-proof ways [Updated] (2024)


How long does it take for Verizon box to reboot? ›

A soft reset (powering the device off then back on) is similar to restarting a desktop computer and is one of the first steps in troubleshooting a device. In most cases, a soft reset doesn't affect data on the device. The reboot process could take up to 5 minutes. Allow all the appropriate LEDs to light up.

How do I reboot Verizon FIOS? ›

Reset Button Reset Button - allows you to reset your router to the factory default settings. To perform a soft reboot, press and hold the button for at least three seconds. To reset your router to the factory default settings, press and hold the button for at least ten seconds.

How to hard reset a Verizon router? ›

Locate the Reset button on the back of your router. With the router powered on, use the pointed end of a paperclip or similar object to press and hold the Reset button for 15 seconds. Wait for the router to fully reset and power back on.

How long does it take for FIOS router to reset? ›

Plug the router back in. Wait 1-3 minutes for the initialization process to be completed. Attempt to connect to the internet.

How to troubleshoot a Verizon FiOS box? ›

  1. Unplug your router for 30 seconds, plug it back in and try viewing again.
  2. If you have a network interface module (NIM) at your location, make sure it is plugged in and all connections to it are secure.
  3. Check your router to make sure all connections are correct and secure.

What color should My Verizon router light be? ›

The Router Status LED will be solid white when your Verizon Router is turned on, connected to the internet, and functioning normally.

How often should you reboot your FiOS router? ›

It's generally a good rule of thumb to reboot the main router and modem every couple of months. As mentioned previously, a router reboot can fix your connectivity issues— from having no connectivity at all to getting bogged down by a slow connection.

How long does it take to reset a cable box? ›

Leave unplugged for one whole minute. While it is unplugged verify that all the other connections are secure to the Set Top Box. Plug power cord back into electricity. The Set Top Box will take on average about 4-5 minutes for it to come back on fully.

How do I refresh my Verizon network? ›

Dial It In: Simply dial *228 from your Verizon phone and press the call button. This number is your golden ticket to updating your towers.

Why is my router not connecting to the internet after reset? ›

After you reset your router, you may need to reset or reconnect your Internet by visiting your router's configuration page and re-entering your ISP username and password. This will restore Internet connectivity to the reset router and modem.

How do I unfreeze my Verizon FIOS TV? ›

Let the box reboot and reset. If that doesn't help, look at: Main Menu > Settings > System> Reset settings, and do it. Still no joy, try: Main Menu > Customer Support > Top Support Tools > Fix FiOS TV Issues. Still messed up, try: Main Menu > Customer Support > Top Support Tools > Self Diagnostics.

Is it good to hard reset your router? ›

Routers need refresh every now and then.

Your router can run out of memory until such time that its system goes to a halt. But a brisk reboot will fix this issue because, during this process, smart routers are better at finding channels with less traffic. This will subsequently raise a router's performance speed.

How to reset a Verizon receiver? ›

need to reconnect.
  1. Remove the receiver's cover. Use the open notch by the cable to push the receiver until the cover unlocks. Watch this video for a demo.
  2. Locate the 'Reset button' on the right side of the receiver.
  3. Press and hold the. Reset button. for 10 seconds with the Gateway powered on.

How do I reset my Verizon black box? ›

External. Locate the red hole at the back of the router (on the left) and insert a paper clip then push for 6 seconds. The Power LED blinks briefly and flash AMBER then turn GREEN as the router resets to factory defaults.

How do I restore my Verizon FIOS service? ›

Once you're ready to resume your service, log into My Verizon. From the "Account" drop down menu, under "My Devices", select Suspend or reconnect. You'll see a "Service suspended" label on any line that is currently suspended. Select the line that you would like to reconnect and click Select Device.

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